GetMemoriesOut

How to download your Snapchat data, right the first time

In Snapchat, tap the gear icon, then My Data. Turn on Export your Memories, pick the whole date range and tap Submit. Snapchat emails the link, about an hour after you ask in normal times, longer when Snapchat is busy. Then download every ZIP on a computer.
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Before
After
Before: copied to the camera roll, the photo from the ZIP takes today's date, without its overlay. After: it goes back to 3 August 2019, in Biarritz, with its overlay.
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Already have the email with your ZIP files? Follow the guide to download all your Snapchat Memories to a computer.

By GetMemoriesOut. We wrote these guides from a real Snapchat export that we opened and counted, with Memories from 2016 to 2026. When something couldn't be checked, the guide says so.

About an hour in normal times, longer when Snapchat is busy
  • Steps 1 and 2 on your phone
  • Steps 3 and 4 on a computer

Not now? We'll tell you before the January archiving, in 5 e-mails at most.

On your phone? Do steps 1 and 2 right now. Bookmark this page and come back on a computer once the email lands.

Step by step

Four steps, nothing missed

  1. 1Phone

    Ask Snapchat for your export

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    • In the app, open Settings (the gear icon), then My Data. On a computer, go to accounts.snapchat.com, then My Data.
    • Turn on Export your Memories, then pick Request Only Memories.
    • On an iPhone, the range is already All time, so everything is included. On Android, pick the whole date range. On a computer, turn off the date filter.
    • Double-check your email address, then tap Submit.
    • Only a few Memories to save? The app can do it in small batches, as the iPhone guide and the Android guide show. For all of them, use this export.
    • From January 2027, Snapchat archives Memories more than a year old beyond your oldest 5 GB, and opening them takes a paid plan. What the Memories storage plan changes.
    • Once you send a request, you can't cancel it.
    Screenshot of Snapchat: Export your Memories turned on, and the Request Only Memories button.
    “Export your Memories” on
  2. 2Email

    Wait for Snapchat's email

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    • Snapchat emails you a link when your export is ready. Typed the wrong email? Your export still shows up under My Data, in the app or on accounts.snapchat.com.
    • About an hour in normal times, longer when Snapchat is busy. A very big export can take longer.
    • Snapchat's help doesn't say how long the link lasts, so download on the day the email arrives. Download not working?

Remind me

Allow about an hour in normal times, longer when Snapchat is busy. Pick when we should ping you.

When should we remind you?

You'll get the link right away, then one reminder in 3 days. After that, your address is deleted.

Your data

We store your address, your language, up to three dates, the code of the link that brought you here and an unsubscribe code, for 43 days at most. For those 43 days we also keep a SHA-256 fingerprint of your address, so we never send you the link twice, even after you unsubscribe. Resend, which sends the emails, keeps the address and the text of each email for 30 days on its side. Every email has an unsubscribe link at the bottom. Full details are in the privacy policy (opens in a new tab).

Or put it in your calendar

Google Calendar

The event is created on your device, without going through our servers.

  1. 3Computer

    Download everything on a computer

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    • Open the link on a computer. Snapchat itself recommends downloading on a computer instead of your phone.
    • On the My Data page: See exports → Download.
    • A large export comes as several ZIP files of about 2 GB. The first ones can hold nothing but chat media. Download every one and leave them as they are, without unzipping. The ZIP guide shows what's inside.
    • Keep at least as much free space as your ZIPs weigh. The large export guide covers external drives.
  2. 4Computer

    Come back here on that computer

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How long Snapchat takes to send your export

“We strive to deliver data within 7 days, but large downloads can take longer.”

Source: Snapchat's help, article read on 12 November 2026.

Request your export now. Outside busy periods, users report about an hour, and ours, 27.7 GB, took 55 minutes on 9 November.

When Snapchat announced paid storage in October 2025, users reported 6 days, 14 days and up to 6 weeks. These are Reddit reports and a single test of ours, not a measurement.

While you wait

  1. Request your export now, for all your Memories, with no date filter.
  2. Don't request it again right away: check See exports first.
  3. If the email doesn't arrive, open accounts.snapchat.com, My Data, then See exports. A ready export downloads from there.
  4. Check your spam folder.
  5. When it's there, download every ZIP, then drop them into GetMemoriesOut on your computer. The recap is free.

Nothing after 7 days? The Export never arrived guide lists what to check.

What's in your Snapchat data download

Snapchat's help lists what a full My Data download can hold: login history and account information, profiles, Snap history, saved chat history, Memories, purchases, support history, friends, location, search history and Bitmoji. A Memories-only request leaves the rest out. The export used as an example on this site, opened and counted:

More guides

Getting everything out

On your phone, Google Photos and iCloud

Storage and January 2027

When the export gets stuck

Fixing the files