Every guide to getting your Memories out of Snapchat
Sorted by question, from the first export to fixing the files. Each guide gives the answer at the top of the page.
By GetMemoriesOut. We wrote these guides from a real Snapchat export that we opened and counted, with Memories from 2016 to 2026. When something couldn't be checked, the guide says so.
Getting everything out
- What's inside the export ZIP
The ZIPs, the HTML page, the list of your Memories, the -main files and their overlays
- All your Memories on your computer
The My Data export, the ZIPs, then one folder per year and month on Windows or Mac
- Back up your Memories
Check what Snapchat has backed up, then keep your own copy
- A large export, on an external drive
ZIPs of about 2 GB, the free space you need and how to handle them without unzipping everything
- Online tool, app or script
A website, an app, a script or by hand, and what each one asks of you
- The tools compared, dated prices
Nine tools: account, file uploads, price and trial, read on 2 Nov 2026
- Instead of an app to install
A licence for a single device, with the price and trial read on 24 Oct 2026
- Instead of a phone app
A phone app paid per archive, with the price and trial read on 24 Oct 2026
- Instead of an online service with an account
A service that needs an account, with the price and trial read on 24 Oct 2026
- Instead of an app that downloads every memory
A desktop app with a licence key, with the price read on 2 Nov 2026
- Instead of a paused online service
An online service paused since May 2026, and what works today
On your phone, Google Photos and iCloud
- Get to your Memories in the app
Where Memories is in Snapchat, and what to check when some don't show
- Memories to your iPhone camera roll
Every Memory in your camera roll on its real date, with the export and a computer
- Your Memories in your Android gallery
Every Memory in your gallery on its real date, by cable from a computer
- Your Memories in Google Photos
A few Memories from the app, or the whole export from a computer
- Your Memories in iCloud Photos
A few Memories to your iPhone, or the whole export from a Mac or PC
Storage and January 2027
- Memories storage plan and January 2027
What gets archived from January 2027, the storage price and the free export
- Storage plans: what they include
Every Memories plan, the 100 GB plan's US price, what happens without one, and the one-time download
- Snapchat's storage rule, version by version
Every version of Snapchat's help text on storage, each with its dated copy
- Deleted Memories and where copies may remain
What nobody can bring back, and where a copy may still exist
When the export gets stuck
- Memories missing from your export
When the export has fewer files than the app has Memories, and how to count them yourself
- When the export won't download
Nothing on click, an expired link or a 72-hour wait, and what gets the export moving
- Export never arrived, or arrived without photos
No email, or an export with no photos: where to find it, and what to check before you ask again
- My Eyes Only and the export
The passcode-locked part of Memories, and the safe steps before you export
Fixing the files
- Wrong dates and no location after export
Why a copy gets today's date, and where the real date and location are
- Videos split into 10-second clips
Why a long video arrives in 10-second clips, and how to get it back whole
- Captions and stickers gone missing
The text and stickers arrive in a separate file, and how to put them back
- The JSON file that lists your Memories
The list of your Memories, with the date and time in UTC, the type and the location
- What's inside a real export
A real export from 2016 to 2026, opened and counted, folder by folder
- Export files that won't open
Rejected .mp4 videos, photos saved as “file”, blank images, and how to open them
Try it free on 500 Memories
See the result on your own export, then €9.90 once if you want it all. 14-day guarantee.See the result on your own export, then $9.99 once if you want it all. 14-day guarantee.
No export yet? The 4-step guide
Not now? We'll tell you before the January archiving, in 5 e-mails at most.