Your Snapchat videos arrive in pieces: why, and how to join them
Pick your ZIPs and the tool sorts your Memories into a folder on this phone.
No export yet? The 4-step guide


Updated November 8, 2026 · Not affiliated with Snapchat.
By GetMemoriesOut. We wrote these guides from a real Snapchat export that we opened and counted, with Memories from 2016 to 2026. When something couldn't be checked, the guide says so.
Join them in 3 steps
- Request your Memories export and download every ZIP on a computer. The export guide shows where to tap.
- Open GetMemoriesOut on your computer and drop all the ZIPs in at once.
- Each video comes back whole, on its date. Clips whose order can't be proven stay apart, each on its date.
The free recap shows how many videos you have. The whole library costs €9.90, once.The free recap shows how many videos you have. The whole library costs $9.99, once.
Why 10-second clips
Snapchat records long videos in 10-second clips. The export delivers each clip as its own -main.mp4 file, so a 40-second video becomes four files, sometimes out of order in your gallery.
Nothing in the export says which clips belong together, neither the file names nor the list of your Memories.
How to tell which clips go together
The clips of one video start with the same day in their name. Four more clues:
- The length: every clip but the last lasts 9.5 to 10.6 seconds.
- The creation time saved inside each clip: the clips of one video were created within 3 seconds of one another.
- The order: up to autumn 2020, the creation time gives it. After that it was wrong about one time in two in the export we studied, and the order of the files in the ZIP is random.
- Copies: a clip can be there twice, byte for byte.
Only the image proves the order. The last frame of a clip and the first frame of the next show the same moment.
Joining them by hand
A video editor can put the clips end to end, one video at a time. iMovie on a Mac and Clipchamp on Windows are free.
- Sort the -main.mp4 files of one day by name and play them. The clips of one video last about 10 seconds, except the last one.
- Watch the end of one clip and the start of another. When they show the same moment, the second follows the first.
- Put the clips end to end in the editor, in that order, then export a new video.
- The new video is re-encoded and carries today's date. Set the real date again, as the date guide shows.
Doable for a few videos. For hundreds, it takes hours.
How GetMemoriesOut joins them
The tool reads the header of each video to find the clips that make up one, then joins them into a single file, on its date. It doesn't re-encode them, so the quality stays the same.
When the creation time doesn't prove the order, it compares the images: the last frame of one clip against the first frame of the next.
It joins the clips only in the one order where every junction matches. With two possible orders, or none, the clips stay apart, each on its date.
The free recap counts only the joins the tool is already sure of, so the end of the export can show more than the recap.
It joins them in Chrome, Edge, Safari and Firefox. It puts captions back on photos only; on videos they stay in a separate file.
Videos that won't play
On a Mac, some people see QuickTime refuse certain videos: "this file type cannot be played". From what they report, it's mostly videos where they had used Snapchat's drawing tool.
- Check that the file ends in .mp4. If not, add the extension by hand.
- Try VLC, a free player that handles more formats than QuickTime.
- The drawing or text on the video sits in a separate file. The video itself plays without it.
FAQ
- Why are my Snapchat videos cut into 10-second clips?
- Snapchat records long videos in 10-second clips, and its export delivers each clip as a separate file.
- How do I join the pieces of a Snapchat video?
- By hand in a video editor, one video at a time. Or all at once with GetMemoriesOut, on a computer, in Chrome, Edge, Safari or Firefox, with no loss of quality when the order is certain.
- Why won't some exported videos play on a Mac?
- People report it mostly for videos with a drawing on them. Check the .mp4 extension and try the VLC player.
- Why are some videos still in pieces after GetMemoriesOut?
- Because nothing proved their order: neither the creation time nor the images gave one certain order. The tool never guesses, so the clips stay apart, each on its date.
- Does joining the pieces lower the quality?
- Not with GetMemoriesOut: it puts the pieces end to end without re-encoding them. A video editor re-encodes the video when it exports it.